Source · Scottish Housing Regulator

Blackwood Homes and Care

Registered social landlord Compliant

Current engagement plan: 1 April 2026 to 31 March 2027, published 2 April 2026.

Engagement plan

Verbatim required actions
What Blackwood Homes and Care must do
- Blackwood must: - send us by 30 April 2026: - 30 year financial projections comprising a statement of comprehensive income, a statement of financial position and a statement of cash flows, complete with assumptions and explanatory narrative; - a comparison of projected financial loan covenants against current covenant requirements; - financial sensitivity analysis which considers the key risks, the mitigation strategies for these risks and a comparison of the resultant covenant calculations with the actual covenant requirements; - report to the Board in respect of the approved 30 year projections, sensitivity analysis and covenant compliance; and - evidence of how it demonstrates affordability for its tenants. - send us quarterly updates on progress with remodelling services for former Abbeyfield tenants.

Headline SHR metrics

Charter indicators (2024/2025)
ARC 10: reactive repairs completed right first time (%)90.3500
ARC 11: gas safety checks not carried out on time (count)0.0000
ARC 12: satisfaction with repairs service (%)69.2900
ARC 13: satisfaction with neighbourhood management (%)64.1500
ARC 14: tenancy offers refused (%)5.6300
ARC 15: ASB cases resolved (%)84.3800
ARC 16: new tenancies sustained more than a year (%)93.4600
ARC 17: lettable stock that became vacant in year (%)8.2800
ARC 18: rent lost to empty properties (%)1.5100
ARC 19: households waiting for adaptations (count)43.0000
ARC 1: tenants satisfied with overall service (%)63.4100
ARC 21: average time to complete adaptations (days)131.4600
ARC 22: court actions resulting in eviction (%)50.0000
ARC 23: homelessness referral offers resulting in a let (%)95.2400
ARC 25: rent seen as value for money (%)59.9500
ARC 26: rent collected as % of rent due95.0100
ARC 27: gross rent arrears as % of rent due4.6200
ARC 28: average factoring management fee (£)0.0000
ARC 29: factored owner satisfaction (%)25.0000
ARC 2: landlord good at keeping tenants informed (%)65.5100
ARC 30: average days to re-let empty properties86.5900
ARC 3&4: average Stage 1 response time (days)5.0900
ARC 3&4: average Stage 2 response time (days)24.1500
ARC 3&4: Stage 1 complaints responded to in full (%)100.0000
ARC 3&4: Stage 2 complaints responded to in full (%)86.9600
ARC 5: satisfaction with opportunities to participate (%)70.0900
ARC 6: properties meeting SHQS (%)89.6000
ARC 7: satisfaction with home quality (%)76.6400
ARC 8: average hours to complete emergency repairs3.5000
ARC 9: average days to complete non-emergency repairs7.0200
ASB cases reported (count)64.0000
ASB cases resolved (count)54.0000
Gross rent arrears at year end (£)471127.0000
Properties re-let in year (count)114.0000
Rent due in year (£)10191407.0000
Stage 1 complaints received and carried forward (count)103.0000
Stage 2 complaints received and carried forward (count)23.0000
Annual Financial Statements (2024/2025)
AFS: current ratio1.1000
AFS: EBITDA / revenue (%)14.6000
AFS: gearing (%)143.7000
AFS: gross arrears (%)4.3000
AFS: housing properties net book value (£'000s)98223.0000
AFS: interest cover (%)263.9000
AFS: net arrears (%)2.6000
AFS: net debt per unit (£)16365.0000
AFS: operating surplus/(deficit) (£'000s)752.0000
AFS: staff costs as % of turnover54.2000
AFS subsidiary — Margaret Blackwood Technical Consultants: operating surplus/(deficit) (£'000s)0.0000
AFS subsidiary — Margaret Blackwood Technical Consultants: turnover (£'000s)0.0000
AFS: surplus/(deficit) for the year (£'000s)-381.0000
AFS: total non-current assets (£'000s)100174.0000
AFS: total reserves (£'000s)20224.0000
AFS: total units owned/managed (count)1776.0000
AFS: turnover (£'000s)28208.0000
AFS: turnover per unit (£)15883.0000
AFS: voids (%)6.0000
Stock data (2024/25)
Stock: average weekly rent (£)134.6000
Stock: non-housing units owned (count)18.0000
Stock: total self-contained units owned (count)1565.0000
Stock: units partly owned (count)2.0000

Source: Scottish Housing Regulator statistical returns. Figures are as published, not independently verified.

Landlord details

Name
Blackwood Homes and Care
Type
Registered social landlord
SHR registration number
158

About this register

The Scottish Housing Regulator publishes an annual engagement plan for every registered social landlord and council landlord, and — rarely — a statutory intervention report where it has used its powers under the Housing (Scotland) Act 2010. Required actions and intervention narratives are copied verbatim from SHR's published documents.

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