Source · Scottish Housing Regulator
Stirling Council
Local authority
Current engagement plan: 1 April 2026 to 31 March 2027, published 2 April 2026.
Engagement plan
What Stirling Council must do
- Stirling must:
- send us the information we require in relation to its homelessness service;
- tell us about any emerging issues preventing it from fulfilling its statutory duty to provide temporary accommodation when it should and comply with the Unsuitable Accommodation Order;
- complete the outstanding electrical safety work as quickly as possible; and
- send us monthly updates on progress on achieving compliance with electrical safety requirements. Each update should include the latest projected timescale for achieving full compliance.
Headline SHR metrics
| ARC 10: reactive repairs completed right first time (%) | 91.9700 |
| ARC 11: gas safety checks not carried out on time (count) | 1.0000 |
| ARC 12: satisfaction with repairs service (%) | 82.4600 |
| ARC 13: satisfaction with neighbourhood management (%) | 94.8000 |
| ARC 14: tenancy offers refused (%) | 35.5700 |
| ARC 15: ASB cases resolved (%) | 94.1200 |
| ARC 16: new tenancies sustained more than a year (%) | 90.5600 |
| ARC 17: lettable stock that became vacant in year (%) | 6.7500 |
| ARC 18: rent lost to empty properties (%) | 1.4600 |
| ARC 19: households waiting for adaptations (count) | 19.0000 |
| ARC 1: tenants satisfied with overall service (%) | 90.8800 |
| ARC 21: average time to complete adaptations (days) | 34.6800 |
| ARC 22: court actions resulting in eviction (%) | 17.5000 |
| ARC 25: rent seen as value for money (%) | 93.2500 |
| ARC 26: rent collected as % of rent due | 102.9600 |
| ARC 27: gross rent arrears as % of rent due | 9.5000 |
| ARC 2: landlord good at keeping tenants informed (%) | 98.3500 |
| ARC 30: average days to re-let empty properties | 69.6900 |
| ARC 32: Gypsy/Traveller site satisfaction (%) | 100.0000 |
| ARC 3&4: average Stage 1 response time (days) | 4.6600 |
| ARC 3&4: average Stage 2 response time (days) | 22.9800 |
| ARC 3&4: Stage 1 complaints responded to in full (%) | 100.0000 |
| ARC 3&4: Stage 2 complaints responded to in full (%) | 100.0000 |
| ARC 5: satisfaction with opportunities to participate (%) | 97.4700 |
| ARC 6: properties meeting SHQS (%) | 55.7300 |
| ARC 7: satisfaction with home quality (%) | 86.7300 |
| ARC 8: average hours to complete emergency repairs | 3.4800 |
| ARC 9: average days to complete non-emergency repairs | 7.0400 |
| ASB cases reported (count) | 272.0000 |
| ASB cases resolved (count) | 256.0000 |
| Gross rent arrears at year end (£) | 2175549.0000 |
| Properties re-let in year (count) | 343.0000 |
| Rent due in year (£) | 22902522.0000 |
| Stage 1 complaints received and carried forward (count) | 330.0000 |
| Stage 2 complaints received and carried forward (count) | 52.0000 |
| Stock: average weekly rent (£) | 78.0900 |
| Stock: non-housing units owned (count) | 773.0000 |
| Stock: properties classified unlettable (count) | 3.0000 |
| Stock: properties used for temporary accommodation (count) | 292.0000 |
| Stock: total self-contained units owned (count) | 6090.0000 |
Source: Scottish Housing Regulator statistical returns. Figures are as published, not independently verified.
Landlord details
- Name
- Stirling Council
- Type
- Local authority
About this register
The Scottish Housing Regulator publishes an annual engagement plan for every registered social landlord and council landlord, and — rarely — a statutory intervention report where it has used its powers under the Housing (Scotland) Act 2010. Required actions and intervention narratives are copied verbatim from SHR's published documents.
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