Source · Scottish Housing Regulator

Fife Council

Local authority

Current engagement plan: 1 April 2026 to 31 March 2027, published 2 March 2026.

Engagement plan

Verbatim required actions
What Fife Council must do
- Fife must: - send us the information we require in relation to its homelessness service; - continue best efforts to meet its statutory duty to provide temporary accommodation when it should and to comply with the Unsuitable Accommodation Order; - keep us updated on its capacity to meet its statutory duty to provide temporary accommodation when it should and to comply with the Unsuitable Accommodation Order; - send us regular updates on progress with completing the replacement of the external wall insulation and the fire safety works; - complete the outstanding electrical and fire safety work as quickly as possible; and - send us monthly updates on progress on achieving compliance with electrical safety and fire detection requirements. Each update should include the latest projected timescale for achieving full compliance.

Headline SHR metrics

Charter indicators (2024/2025)
ARC 10: reactive repairs completed right first time (%)91.3300
ARC 11: gas safety checks not carried out on time (count)6.0000
ARC 12: satisfaction with repairs service (%)93.6000
ARC 13: satisfaction with neighbourhood management (%)86.8400
ARC 14: tenancy offers refused (%)23.7100
ARC 15: ASB cases resolved (%)89.8300
ARC 16: new tenancies sustained more than a year (%)92.5100
ARC 17: lettable stock that became vacant in year (%)7.5000
ARC 18: rent lost to empty properties (%)1.2300
ARC 19: households waiting for adaptations (count)394.0000
ARC 1: tenants satisfied with overall service (%)84.0300
ARC 21: average time to complete adaptations (days)28.0600
ARC 22: court actions resulting in eviction (%)26.5200
ARC 25: rent seen as value for money (%)81.5900
ARC 26: rent collected as % of rent due100.8800
ARC 27: gross rent arrears as % of rent due7.5000
ARC 28: average factoring management fee (£)81.6200
ARC 29: factored owner satisfaction (%)35.3800
ARC 2: landlord good at keeping tenants informed (%)84.4100
ARC 30: average days to re-let empty properties36.7400
ARC 32: Gypsy/Traveller site satisfaction (%)64.2900
ARC 3&4: average Stage 1 response time (days)4.9700
ARC 3&4: average Stage 2 response time (days)17.3900
ARC 3&4: Stage 1 complaints responded to in full (%)98.7600
ARC 3&4: Stage 2 complaints responded to in full (%)96.2700
ARC 5: satisfaction with opportunities to participate (%)80.8900
ARC 6: properties meeting SHQS (%)92.2400
ARC 7: satisfaction with home quality (%)86.9400
ARC 8: average hours to complete emergency repairs3.2600
ARC 9: average days to complete non-emergency repairs5.6100
ASB cases reported (count)1997.0000
ASB cases resolved (count)1794.0000
Gross rent arrears at year end (£)10410663.0000
Properties re-let in year (count)2242.0000
Rent due in year (£)138731528.0000
Stage 1 complaints received and carried forward (count)723.0000
Stage 2 complaints received and carried forward (count)161.0000
Stock data (2024/25)
Stock: average weekly rent (£)87.4000
Stock: non-housing units owned (count)6562.0000
Stock: properties classified low demand (count)3115.0000
Stock: properties classified unlettable (count)223.0000
Stock: properties used for temporary accommodation (count)993.0000
Stock: total self-contained units owned (count)31243.0000

Source: Scottish Housing Regulator statistical returns. Figures are as published, not independently verified.

Landlord details

Name
Fife Council
Type
Local authority

About this register

The Scottish Housing Regulator publishes an annual engagement plan for every registered social landlord and council landlord, and — rarely — a statutory intervention report where it has used its powers under the Housing (Scotland) Act 2010. Required actions and intervention narratives are copied verbatim from SHR's published documents.

Back to the full register →