Source · Scottish Housing Regulator
Dumfries and Galloway Council
Local authority
Current engagement plan: 1 April 2026 to 31 March 2027, published 2 April 2026.
Engagement plan
What Dumfries and Galloway Council must do
- Dumfries and Galloway must:
- send us the information we require in relation to its homelessness service;
- continue best efforts to meet its statutory duty to provide temporary accommodation when it should and to comply with the Unsuitable Accommodation Order;
- keep us updated on its capacity to meet its statutory duty to provide temporary accommodation when it should and to comply with the Unsuitable Accommodation Order;
- tell us when it expects its Gypsy/Traveller site to comply with the minimum site standards as soon as possible;
- send us quarterly reports from the end of April 2026 on its progress with developing a new site for Gypsy/Travellers and meeting the minimum standards; and
- continue to engage with site residents about progress in developing the new site and meeting the minimum site standards.
Headline SHR metrics
| ARC 32: Gypsy/Traveller site satisfaction (%) | 85.7100 |
| ARC 3&4: average Stage 1 response time (days) | 5.4400 |
| ARC 3&4: average Stage 2 response time (days) | 19.5000 |
| ARC 3&4: Stage 1 complaints responded to in full (%) | 100.0000 |
| ARC 3&4: Stage 2 complaints responded to in full (%) | 100.0000 |
| Stage 1 complaints received and carried forward (count) | 9.0000 |
| Stage 2 complaints received and carried forward (count) | 2.0000 |
Source: Scottish Housing Regulator statistical returns. Figures are as published, not independently verified.
Landlord details
- Name
- Dumfries and Galloway Council
- Type
- Local authority
About this register
The Scottish Housing Regulator publishes an annual engagement plan for every registered social landlord and council landlord, and — rarely — a statutory intervention report where it has used its powers under the Housing (Scotland) Act 2010. Required actions and intervention narratives are copied verbatim from SHR's published documents.
Back to the full register →