Source · PSOW (Public Services Ombudsman for Wales)

Aneurin Bevan University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202405286 Sector Health Category Clinical treatment in hospital Decided 21 July 2025

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Full decision

Mrs P complained about whether the medications given to her late husband (Mr P) during his admission to St Woolas Hospital between August and October 2023, were appropriate.

The Ombudsman found that Mr P presented as a complex case and the levels of medication reflected his behaviour and how out of the ordinary it was. Whilst the rationale for prescribing some medication was not always clear within the medical notes, overall, the risks and benefits were sufficiently considered and the medications were appropriate.

The complaint was not upheld.

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Other decisions involving Aneurin Bevan University Health Board

Reference Date Summary Outcome
PSOW-202600070 25 Jun 2026 Ms A complained about the care and treatment received by her late husband while admitted to hospital (“the Hospital”). Ms … Resolved / Early Resolution
PSOW-202509410 18 Jun 2026 Mrs A complained about her husband’s management and care at the Grange Hospital during his admission in 2025. Mr A … Resolved / Early Resolution
PSOW-202502459 17 Jun 2026 Ms B is prelingually deaf (deafness that occurs before learning speech and language). She complained about the care she received … Partly Upheld
PSOW-202601356 12 Jun 2026 Mr A complained that Aneurin Bevan University Health Board failed to respond to a complaint he submitted in September 2025 … Resolved / Early Resolution
PSOW-202600487 08 Jun 2026 Mrs B complained that the Health Board did not appropriately investigate her late father’s possible Stevens-Johnson Syndrome and that it … Resolved / Early Resolution
View all decisions for this organisation