Source · PSOW (Public Services Ombudsman for Wales)

Aneurin Bevan University Health Board

PSOW (Public Services Ombudsman for Wales) Not Upheld Reference PSOW-202405286 Sector Health Category Clinical treatment in hospital Decided 21 July 2025

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Original decision on the PSOW (Public Services Ombudsman for Wales) website ↗

Full decision

Mrs P complained about whether the medications given to her late husband (Mr P) during his admission to St Woolas Hospital between August and October 2023, were appropriate.

The Ombudsman found that Mr P presented as a complex case and the levels of medication reflected his behaviour and how out of the ordinary it was. Whilst the rationale for prescribing some medication was not always clear within the medical notes, overall, the risks and benefits were sufficiently considered and the medications were appropriate.

The complaint was not upheld.

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