Recommendation 1
RecommendationThe Governor should ensure that staff are given clear guidance about the purposes of welfare calls and checks, how to conduct them and how to follow up any concerns raised.
Recommendations and responses are extracted from the PPO report and action plan by AI. Check the original report.
The Governor should ensure that staff are given clear guidance about the purposes of welfare calls and checks, how to conduct them and how to follow up any concerns raised.
The Governor should ensure that all prison staff are made aware of and understand PSI 03/2013 and their responsibilities during medical emergencies.
The Governor should share a copy of this report with Officer B and arrange for a senior manager to discuss the Ombudsman’s findings with him.