PIRC Reports

1: On 16 June 2025, officers entered the applicant’s address without a warrant.

2: The applicant is dissatisfied that officers who entered his address took photographs of his property; and

1: The applicant and Mr A were refused travel home which was an overreaction by officers;

2: Officers used excessive force causing bruising and a lump to the applicant’s hip;

1: on 17 October 2023, officers failed to carry out proper, proportionate and thorough investigation into allegations of domestic abuse;

2: officers failed to recognise and treat the applicant as a victim of domestic abuse resulting in poor decision making and a lack of victim focussed care;

1: we have recommended that Police Scotland revisit the complaint to ensure that the correct subject officer is identified, and to provide the applicant with a further response.

1: we have recommended that Police Scotland conducts further necessary and proportionate enquiries into this complaint and provides the applicant with a further complaint response...

1: On 10 June 2022, officers said that they would come back to take photos of the applicant’s injuries but did not return, resulting in evidence being lost.

2: Information was missing from the applicant’s statement and the police report, including the extent of her injuries.

1: we have recommended that Police Scotland re-categorise all three complaints, undertake further proportionate enquiry and provide the applicant with well-reasoned further responses.

1: we have recommended that Police Scotland conduct further necessary enquiries and re-assess the material information in light of our observations.

1: we have recommended that Police Scotland reassess the material information across the complaints and undertake further enquiries.

2: we recommend that the re-assessment, further enquiries and subsequent updated response address (i) whether the decision to remove Child A’s clothing was informed by an assessment...

1: on 6 May 2024, an officer failed to record the applicant’s ex-partner’s aggressive behaviour as a crime; and

2: on 9 July 2024, the applicant’s report about her ex-partner’s behaviour was initially recorded as a crime, however this was later deemed by ‘Case Management’ to not be a crime....

1: we have recommended that Police Scotland update the Complaint Handling Form to reflect the changes in the subject officer for this complaint.

1: we have recommended that Police Scotland conducts further enquiries into the applicant’s complaint and provides a further well-reasoned response.

1: we recommend that Police Scotland undertake further enquiry, reassess the complaints and provide Applicant 1 with a further response.

1: we have recommended that Police Scotland take account of our observations and consider the provision of learning.

1: we have recommended that Police Scotland conduct any further necessary enquiries, re-assess the available information in light of our observations and, thereafter, provide the...

1: we have recommended that Police Scotland conduct any further necessary and proportionate enquiry into the complaint, taking account of our observations.

1: we have recommended that Police Scotland conducts further necessary and proportionate enquiries into complaint 1, reassesses complaint 2 and provides a further response to all...

1: we have recommended that Police Scotland re-categorise the complaint and record a subject officer, conduct any further necessary enquiries and re-assess the available information...

1: we have recommended that Police Scotland conduct further necessary and proportionate enquiries into both complaints and provides the applicant with a further response.

1: we have recommended that Police Scotland split complaint 1 and record it as two separate complaints about the police; re-categorise complaints 1 and 2; and record and respond to...

1: we recommend that Police Scotland undertake any necessary further enquiries and re-assess the complaint, taking account of our observations.

1: we have recommended that: in relation to complaints 1, 2, 3 and 4, Police Scotland revisit the complaints and provide the applicant with further well-reasoned responses; and in...

1: we have recommended that Police Scotland record the applicant’s complaint as a relevant complaint about the police, engage with the applicant, and provide him with a response.

1: we have recommended that Police Scotland conduct any further necessary enquiries and reassess all of the available information in light of our observations.

1: we have recommended that Police Scotland conduct any necessary and proportionate enquiry and respond to the complaint.

1: we have recommended that Police Scotland conducts further necessary and proportionate enquiries into complaint 1, reassesses complaints 2, 3 and 4.

1: we have recommended that Police Scotland reassess the applicant’s complaint, conduct any necessary further enquiry, and provide her with a response that is well-reasoned and...

1: we have recommended that Police Scotland conduct any further necessary and proportionate enquiries and thereafter provide the applicant with a further well-reasoned response to...

1: the police gave the applicant insufficient updates;

2: a service advisor was dismissive and rude to the applicant;

1: on 3 October 2023, attending officers did not intervene to prevent an unlawful eviction;

2: officers did not arrange for the applicant’s wife to receive medical attention;

1: we have recommended that Police Scotland re-assess the available information in relation to complaint 2 and provide the applicant with a further response.

1: we have recommended that Police Scotland conducts further necessary and proportionate enquiries into complaints 1 and 3, revisits complaint 5 and reassesses complaint 6.

1: we have recommended that Police Scotland re-assess the available information, taking account of our observations.

1: we have recommended Police Scotland carry out further enquiry and provide the applicant with a further response.

2: We have also recommended complaints 3 and 4 are now recorded separately Our recommendations and learning points should be implemented by Police Scotland within two months of the...

1: we have recommended that Police Scotland take account of our observations and consider the provision of learning.

1: we have recommended that Police Scotland records four separate complaints and provides the applicant with a further letter of response that includes an apology, and outlines any...

1: we have recommended that Police Scotland conduct further enquiries, reassess the evidence available and provide the applicant with a fresh response in respect of these complaints.

1: between 2017 and 2023, the applicant is dissatisfied with the overall police response in respect of domestic abuse allegations she reported; and

2: the length of time to conclude the applicant’s complaint was excessive. Police Scotland’s Decision Police Scotland upheld both of the applicant’s complaints.

1: we have recommended that the BTP carry out further enquiry and provide the applicant with a further response to complaint 1.