PHSO investigation
An investigation into DWP's handling of migration to Employment and Support Allowance
Published 13 January 2022
0 recommendations indexed
Systemic Investigation
Ms U complained that the Department for Work and Pensions (DWP) failed to pay her Employment and Support Allowance benefits payments over a five-year period due to an administrative error.
Recommendations
No recommendations are indexed for this investigation. Read the original report to check what it contains.