A man asked the South Eastern Trust to check whether his mother was entitled to help with her care home fees. We found the Trust failed to properly deal with the request and asked it to re-assess her primary care needs when revised guidance becomes available.
Source · NIPSO (NI Public Services Ombudsman)
South Eastern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202002527
Sector Health & Social Care
Decided 18 June 2024
View Northern Health and Social Care Trust scorecard
Full decision
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