The Ombudsman recommended that a patient be given an apology after an investigation found he did not receive the fundamental standards of care while being treated in hospital. Failures included the lack of records relating to the decision to admit him to an escalation bed, and a failure to record hourly observations.
Source · NIPSO (NI Public Services Ombudsman)
South Eastern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-19704
Sector Health & Social Care
Decided 20 July 2020
View Northern Health and Social Care Trust scorecard
Full decision
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