Source · NIPSO (NI Public Services Ombudsman)

South Eastern Health and Social Care Trust

NIPSO (NI Public Services Ombudsman) Other Reference NIPSO-19010 Sector Health & Social Care Decided 11 February 2021

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Complaint record keeping failures Patient safety governance

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

We found that the South Eastern Health and Social Care Trust dealt with a complainant’s concerns fairly, but were critical of the time it took to address them.

View original on NIPSO (NI Public Se… website

Other decisions involving South Eastern Health and Social Care Tr…

Reference	Date	Summary	Outcome
NIPSO-202400854	24 Feb 2026	A patient claimed that the South Eastern Trust unnecessarily delayed his urology treatment. We found that his care was in …	Not Upheld
NIPSO-202004974	11 Jul 2025	A man said a hospital should not have discharged him without doing further tests on a cyst on his brain. …	Not Upheld
NIPSO-202005285	07 May 2025	The South Eastern Trust should have obtained more evidence from a care home and others when it investigated an adult …	Upheld
NIPSO-202004130	07 May 2025	A man said he didn't realise the South Eastern Trust had discharged him from its mental health services. The resulting …	Upheld
NIPSO-202003799	09 Apr 2025	We upheld a mother’s complaint about the South Eastern Trust’s care of her son during her 3 week stay in …	Upheld

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