This is a best practice guide for complaints handling in schools. It includes statistics and case summaries, and aims to provide school leaders and Boards of Governors with an insight into the key issues which have arisen from complaints.
Source · NIPSO (NI Public Services Ombudsman)
School
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-schools-case-digest
Sector Education
Decided 21 March 2023
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗