Source · NIPSO (NI Public Services Ombudsman)

Antrim and Newtownabbey Borough Council

NIPSO (NI Public Services Ombudsman) Upheld Reference NIPSO-202004493 Sector Local Government Decided 04 August 2025

Complaint record keeping failures

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

Antrim & Newtownabbey Borough Council failed to properly respond to a man’s concerns when he complained about odours coming from his neighbour’s house.

View original on NIPSO (NI Public Se… website

Other decisions involving Antrim and Newtownabbey Borough Council

Reference	Date	Summary	Outcome
NIPSO-17073	10 Apr 2018	A local Council has been asked by the Ombudsman to apologise to a complainant after an investigation found they failed …	Other

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