The Ombudsman has recommended staff training in a Trust to help improve communication with patients who become distressed during post-birth procedures.
Source · NIPSO (NI Public Services Ombudsman)
South Eastern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-22353
Sector Health & Social Care
Decided 05 July 2021
View Northern Health and Social Care Trust scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗