A GP practice should have had a face-to-face consultation with an elderly patient, despite the Covid restrictions in place at the time.
Source · NIPSO (NI Public Services Ombudsman)
GP
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-202004152
Sector Health & Social Care
Decided 12 September 2024
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Original decision on the NIPSO (NI Public Services Ombudsman) website ↗