Source · NIPSO (NI Public Services Ombudsman)

GP

NIPSO (NI Public Services Ombudsman) Not Upheld Reference NIPSO-202002788 Sector Health & Social Care Decided 23 November 2023

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Complaint record keeping failures

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

A woman said that her GP should have diagnosed her daughter's tonsilitis and given her an antibiotic. We found that the Practice treated the infection appropriately.

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Other decisions involving GP

Reference	Date	Summary	Outcome
NIPSO-removal-patients-their-general-practice-service	03 Feb 2026	This report looks at the inconsistent and often incorrect ways in which GP practices remove patients from their lists.	Other
NIPSO-202400471	02 Dec 2025	A patient’s daughter complained he should not have had to wait for the results of blood tests before being sent …	Not Upheld
NIPSO-202006031	17 Sep 2025	A decision by a medical practice to stop prescribing a patient’s medication was appropriate.	Not Upheld
NIPSO-202006852	03 Sep 2025	A GP practice followed procedure when withdrawing a man’s medication but failed to properly answer his questions when he made …	Upheld
NIPSO-202005762	03 Jun 2025	A woman claimed that if her late husband’s weight loss been investigated properly his cancer may have been detected sooner. …	Upheld

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