We concluded that a dental practice did not follow the correct procedures when removing a patient from its list. We also found that its records regarding the patient’s complaint were prepared several months after the alleged incidents occurred.
Source · NIPSO (NI Public Services Ombudsman)
Dental Practice
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-investigation-patients-de-registration-dental-practice
Sector Health & Social Care
Decided 10 May 2022
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Full decision
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