We found that the Trust should have retested a patient for COVID when it found her previous sample had not been processed.
Source · NIPSO (NI Public Services Ombudsman)
Belfast Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-202000572
Sector Health & Social Care
Decided 14 March 2023
View Department of Health and Social Care scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗