The Ombudsman has found that an RQIA inspection and subsequent report was completed according to relevant standards, but that it should have taken further steps to provide the registered manager of a care home with a copy of the draft report so that she could comment on its factual accuracy.
Source · NIPSO (NI Public Services Ombudsman)
Regulation and Quality Improvement Authority
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-17175
Sector Central Government
Decided 02 October 2020