A woman complained about the treatment given to her mother in the Emergency Department of the Ulster Hospital. We found her treatment on the whole was appropriate, but made a number of training recommendations for nursing staff.
Source · NIPSO (NI Public Services Ombudsman)
South Eastern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-22329
Sector Health & Social Care
Decided 11 October 2021
View Northern Health and Social Care Trust scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗