The Ombudsman has called for more to be done to help families of care home residents after an investigation found that the South Eastern Health and Social Care Trust failed in its duty to monitor the quality of care provided to a resident of Dunmurry Manor.
Source · NIPSO (NI Public Services Ombudsman)
South Eastern Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-18068
Decided 14 September 2021
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Original decision on the NIPSO (NI Public Services Ombudsman) website ↗