Source · NIPSO (NI Public Services Ombudsman)

Belfast Health and Social Care Trust

NIPSO (NI Public Services Ombudsman) Upheld Reference NIPSO-202001744 Sector Health & Social Care Decided 21 November 2023

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Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

The quality of care given to a young person with complex medical needs deteriorated when she turned 18. We criticised the Belfast Trust for not doing enough to prepare for her transition to adult care, noting with concern the lack of overall policies for managing this process.

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