The quality of care given to a young person with complex medical needs deteriorated when she turned 18. We criticised the Belfast Trust for not doing enough to prepare for her transition to adult care, noting with concern the lack of overall policies for managing this process.
Source · NIPSO (NI Public Services Ombudsman)
Belfast Health and Social Care Trust
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202001744
Sector Health & Social Care
Decided 21 November 2023
View Department of Health and Social Care scorecard
Original decision on the NIPSO (NI Public Services Ombudsman) website ↗