Source · NIPSO (NI Public Services Ombudsman)

Belfast City Council

NIPSO (NI Public Services Ombudsman) Upheld Reference NIPSO-202400245 Sector Local Government Decided 21 January 2026

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Public project assurance methodology

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

Belfast City Council didn’t properly address a man’s concerns when he objected to the building of a two-storey property. It also didn’t keep appropriate records to evidence its decision-making.

View original on NIPSO (NI Public Se… website

Other decisions involving Belfast City Council

Reference	Date	Summary	Outcome
NIPSO-202400245	29 Oct 2025	We upheld a complaint from a man who believed Belfast City Council didn’t follow its own procedures when dealing with …	Upheld
NIPSO-202005569	10 Mar 2025	Belfast City Council did not need to consult with residents before naming a new road.	Not Upheld
NIPSO-202002194	05 Jan 2024	A man claimed Belfast City Council should have asked his neighbour to remove a structure on his driveway. Although the …	Upheld
NIPSO-202000448	31 Jan 2023	We found that a consultation response to a planning application should have been made available on the Planning Portal website. …	Other
NIPSO-21178	25 Jan 2021	We investigated a complaint about the way Belfast City Council dealt with claims of a breach of planning control.	Other

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