A patient in a medical practice complained that her eye infection should have been examined by a GP rather than a nurse. We found that the examination was appropriate, but that a GP should have seen the patient following her request.
Source · NIPSO (NI Public Services Ombudsman)
GP
NIPSO (NI Public Services Ombudsman)
Upheld
Reference NIPSO-202003829
Sector Health & Social Care
Decided 12 March 2024
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Original decision on the NIPSO (NI Public Services Ombudsman) website ↗