A business owner said he was unfairly denied a Covid business support grant. We found that the man’s application was assessed properly, but criticised the Department for the Economy for producing guidance that was not clear.
Source · NIPSO (NI Public Services Ombudsman)
Department for Economy
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-department-did-not-clearly-define-eligibility-covid-support-grant
Sector Central Government
Decided 21 December 2022
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Original decision on the NIPSO (NI Public Services Ombudsman) website ↗