Source · NIPSO (NI Public Services Ombudsman)

Belfast Health and Social Care Trust

NIPSO (NI Public Services Ombudsman) Upheld Reference NIPSO-202000972 Sector Health & Social Care Decided 29 July 2024

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Complaint record keeping failures Fragmented NHS record access and information sharing

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

Nursing staff in the Belfast Trust provided appropriate care to a patient before he underwent elective vascular surgery. However, we found it of significant concern that the Trust failed to keep records of a discussion it had with him about the surgery’s risks.

View original on NIPSO (NI Public Se… website

Other decisions involving Belfast Health and Social Care Trust

Reference	Date	Summary	Outcome
NIPSO-202006445	12 Mar 2026	The Belfast Trust should have given a patient an urgent ultrasound scan rather delay the procedure for a week. It …	Upheld
NIPSO-202400427	25 Feb 2026	A consultant was right to explain to a patient that his GP’s referral had been inappropriate and that his care …	Not Upheld
NIPSO-202400885	24 Feb 2026	A patient suffering from a heart condition died shortly after her treatment in Belfast City Hospital. Our investigation found that …	Not Upheld
NIPSO-202402308	24 Feb 2026	The Belfast Trust acted appropriately in not recommending oral nutritional supplements to a patient when he lost his appetite.	Not Upheld
NIPSO-202400132	05 Dec 2025	We looked at whether an alleged failure by the Trust to treat a cyst on a patient's chest led to …	Upheld

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