Source · NIPSO (NI Public Services Ombudsman)

GP

NIPSO (NI Public Services Ombudsman) Upheld Reference NIPSO-202001459 Sector Health & Social Care Decided 19 September 2023

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Complaint record keeping failures

Original decision on the NIPSO (NI Public Services Ombudsman) website ↗

Full decision

The family of a woman who died from lung cancer said that her GP Practice left her without guidance or support following her discharge from hospital. We partially upheld the complaint.

View original on NIPSO (NI Public Se… website

Other decisions involving GP

Reference	Date	Summary	Outcome
NIPSO-removal-patients-their-general-practice-service	03 Feb 2026	This report looks at the inconsistent and often incorrect ways in which GP practices remove patients from their lists.	Other
NIPSO-202400471	02 Dec 2025	A patient’s daughter complained he should not have had to wait for the results of blood tests before being sent …	Not Upheld
NIPSO-202006031	17 Sep 2025	A decision by a medical practice to stop prescribing a patient’s medication was appropriate.	Not Upheld
NIPSO-202006852	03 Sep 2025	A GP practice followed procedure when withdrawing a man’s medication but failed to properly answer his questions when he made …	Upheld
NIPSO-202005762	03 Jun 2025	A woman claimed that if her late husband’s weight loss been investigated properly his cancer may have been detected sooner. …	Upheld

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