Our latest Case Digest features a number of investigations into complaints about care homes. It highlights the importance of good complaints handling and provides some key messages for the families of those in care.
Source · NIPSO (NI Public Services Ombudsman)
Care Homes
NIPSO (NI Public Services Ombudsman)
Other
Reference NIPSO-care-home-case-digest
Sector Health & Social Care
Decided 17 October 2024