Source · Ombudsman decisions
NIPSO Individual Decisions
457 total decisions
192 investigated
139 upheld
72% upheld of investigated
Years: Jul 2000–Mar 2026
457 published decisions from the NI Public Services Ombudsman. The Northern Ireland Public Services Ombudsman investigates complaints about NI government departments, agencies, councils, and public bodies. Source: nipso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| NIPSO-21988 | School | Education | Other | 24 May 2021 |
| NIPSO-20966 | School | Education | Other | 24 May 2021 |
| NIPSO-18434 | School | Education | Other | 24 May 2021 |
| NIPSO-17958 | School | Education | Other | 24 May 2021 |
| NIPSO-17925 | School | Education | Other | 24 May 2021 |
| NIPSO-17748 | School | Education | Other | 24 May 2021 |
| NIPSO-restrictive-practices-northern-ireland-schools-overview-report | Department for Education | Education | Other | 15 May 2021 |
| NIPSO-17293 | South Eastern Health and Social Care Trust | Health & Social Care | Other | 5 May 2021 |
| NIPSO-17334 | Ards and North Down Borough Council | Local Government | Other | 29 Apr 2021 |
| NIPSO-18400 | Belfast Health and Social Care Trust | Health & Social Care | Other | 19 Apr 2021 |
| NIPSO-students-college-fees-waived-following-ombudsman-intervention | South Eastern Regional College | Education | Other | 15 Apr 2021 |
| NIPSO-college-apologies-after-removal-autistic-students-work-during-art | College | Education | Other | 15 Apr 2021 |
| NIPSO-request-rates-bill-dropped-after-ombudsman-intervention | Land and Property Service | Central Government | Other | 15 Apr 2021 |
| NIPSO-apology-school-settles-parents-complaint | Primary School | Education | Other | 15 Apr 2021 |
| NIPSO-trust-reimburses-cost-lost-wedding-ring | Unknown | Health & Social Care | Other | 15 Apr 2021 |
| NIPSO-settlement-resolves-complaint-against-northern-ireland-housing | Northern Ireland Housing Executive | Housing | Other | 15 Apr 2021 |
| NIPSO-rent-arrears-waived-housing-executive-tenant | Northern Ireland Housing Executive | Housing | Other | 15 Apr 2021 |
| NIPSO-ombudsman-helps-resolve-motorists-complaint | Housing Association | Housing | Other | 15 Apr 2021 |
| NIPSO-department-drops-request-return-benefits-payment | Social Security Agency | Central Government | Other | 15 Apr 2021 |
| NIPSO-gp-practice-addresses-appointment-booking-system-after-patients | GP | Health & Social Care | Other | 15 Apr 2021 |
| NIPSO-trust-reimburses-covid-19-patient-loss-belongings | Belfast Health and Social Care Trust | Health & Social Care | Other | 15 Apr 2021 |
| NIPSO-department-agrees-rectify-payment-error | DAERA | Central Government | Other | 15 Apr 2021 |
| NIPSO-19081 | South Eastern Health and Social Care Trust | Health & Social Care | Other | 14 Apr 2021 |
| NIPSO-21650 | Education Authority | Education | Upheld | 29 Mar 2021 |
| NIPSO-21633 | Mid and East Antrim Borough Council | Local Government | Other | 29 Mar 2021 |