Source · Investigations in the NHS

The Path to Safer Beginnings in Wales: National Assurance Assessment of Maternity and Neonatal Services

Wales Published 25 Feb 2026 Investigator NHS Performance and Improvement

Index summary

National assurance assessment of maternity and neonatal services across Wales, commissioned by the Cabinet Secretary for Health and Social Care in May 2025. Chaired by Professor Sally Holland (former Children's Commissioner for Wales). The panel visited maternity units throughout Wales and consulted hundreds of women, families and staff. Identifies strengths and vulnerabilities across capacity, culture, racism and discrimination, accountability, estates and workforce. All recommendations accepted by Welsh Government with three-year phased delivery programme.

Recommendations

28 total
1a Addressed to: Welsh Government, NHS P&I Accepted

Link to recommendation 1a

Recommendation · source text
The appointment of national Clinical Directors or leads in obstetrics, neonatology, neonatal nursing and obstetric anaesthetics. These roles should form a National Perinatal Team, working alongside the Chief Midwifery Officer to advise the Welsh Government, drive policy development and implementation, and provide strengthened clinical oversight and accountability of Health Boards and other perinatal service providers.
1b Addressed to: Welsh Government, NHS P&I Accepted

Link to recommendation 1b

Recommendation · source text
A National Strategic Oversight Board should include all relevant national stakeholders with responsibility for perinatal services, the national perinatal team, and a service user representative, with the aim of providing comprehensive oversight and shared accountability. The Board should meet regularly to provide a single, coordinated mechanism for monitoring and acting on multiple intelligence sources. It should advise Welsh Government on policy and practice gaps, identify and address inequalities in outcomes, share and scale good practice, and oversee delivery of improvement programmes through a co produced National Framework for Improvement aligned to the Quality Statement for Maternity and Neonatal Services. Clear terms of reference should be agreed and published to ensure transparency of remit and accountability. The Board should be supported by two specialist subcommittees: one focused on frequent review and action on quality and critical safety signals, and a second overseeing Health Boards' delivery of the perinatal National Reportable Incident process and the dissemination of learning.
1bi Addressed to: Welsh Government Accepted

Link to recommendation 1bi

Recommendation · source text
We recommend that the planned National Maternity and Neonatal Voices Panel also includes representatives from community advocacy organisations representing populations at increased risk of poorer experiences and outcomes in perinatal services, and that it elects a representative to sit on the national strategic oversight Board.
1bii Addressed to: Welsh Government Accepted

Link to recommendation 1bii

Recommendation · source text
The assurance assessment panel has benefited significantly from advice and challenge provided by a wider stakeholder group. We recommend this group is formally retained, meeting quarterly with clear terms of reference to inform the national strategic oversight Board, and that its membership is expanded to include educators, researchers and student representatives. We recommend that the national perinatal team convenes an annual, in person collaborative event with the National Strategic Oversight Board, the National Women, Parents and Communities Maternity and Neonatal Group, and the Perinatal Stakeholder Group. This event should agree national improvement priorities, set shared approaches to delivering change, and review progress against actions from the previous year.
1c Addressed to: Welsh Government, NHS P&I, Health Boards Accepted

Link to recommendation 1c

Recommendation · source text
Urgent prioritisation of the national Beacon dashboard, with routine use embedded to support whole system learning and improvement, and regular public reporting. A real-time safety signals dashboard, overseen by a clinically and academically informed subgroup of the national oversight group to enable early identification of risk and timely intervention.
1d Addressed to: Welsh Government, NHS P&I Accepted

Link to recommendation 1d

Recommendation · source text
A comprehensive, accessible governance map, accompanied by a clear narrative explanation of roles, responsibilities, decision-making routes and escalation pathways, should be developed and published within six months of the publication of this report.
2a Addressed to: Welsh Government, HEIW, Health Boards, HEI Accepted

Link to recommendation 2a

Recommendation · source text
We recommend that current rates of continuity of care by midwives are assessed in 2026–27, and that a meaningful, co produced plan is developed to increase continuity of care.
2b Addressed to: Welsh Government, HEIW, Health Boards, HEI Accepted

Link to recommendation 2b

Recommendation · source text
All maternity, neonatal and relevant education providers to actively progress through the stages of UNICEF UK Baby Friendly Initiative accreditation.
2c Addressed to: Health Boards Accepted

Link to recommendation 2c

Recommendation · source text
Health Boards should ensure that a birth discussion takes place with a suitable member of the multidisciplinary team involved in their care, before discharge from maternity services.
2d Addressed to: Welsh Government Accepted

Link to recommendation 2d

Recommendation · source text
We recommend that Welsh Government supports Health Boards by providing clear, accessible and evidence-based public information resources, to enable consistent, accurate and timely communication with women, families and communities at a regional and local level.
3a Addressed to: Welsh Government, NHS P&I Accepted

Link to recommendation 3a

Recommendation · source text
Welsh Government should progress at pace in 2026 with commissioning and implementation of the national triage line and publish a standardised national model for in person triage.
3b Addressed to: NHS P&I Accepted

Link to recommendation 3b

Recommendation · source text
A national service specification should be developed to ensure consistent alignment with evidence-based guidance on informed decision-making, care planning and timely access to care. This should include a standardised service model setting out admission pathways, place of care, dedicated staffing, and routine consideration of induction capacity and flow within daily multidisciplinary perinatal huddles.
4a Addressed to: HEIW Accepted

Link to recommendation 4a

Recommendation · source text
A multidisciplinary maternity workforce planning tool should be developed and implemented to align and integrate with BAPM standards for neonatal services. This tool should cover the full maternity pathway and include adequate provision for allied health professionals, psychology and pharmacy, as well as services for women with additional social and cultural needs.
4b Addressed to: Health Boards Accepted

Link to recommendation 4b

Recommendation · source text
Health Boards must address immediate staffing pressures while national workforce specifications for maternity services are redeveloped. Health Boards must undertake a comprehensive review of obstetric workforce capacity taking account of service complexity, links with gynaecology, geography, and workforce sustainability. Health Boards should review midwifery and neonatal nursing staffing levels and skill mix to ensure compliance with Birthrate Plus and BAPM standards, taking account of staff absence, and assess the sustainability and impact of time-limited specialist roles.
4c Addressed to: NHSWJCC, NHS P&I Accepted

Link to recommendation 4c

Recommendation · source text
A review of clinical pathways for rare but serious pregnancy-related conditions, to ensure clear, consistent and commissioned routes to expert care within Wales or, where required, across the UK.
4d Addressed to: Welsh Government, Health Boards Accepted

Link to recommendation 4d

Recommendation · source text
Should review maternity theatre estate, capacity and staffing to ensure theatres are appropriately located, equipped and resourced for planned and emergency surgery.
5a Addressed to: Welsh Government, NHS P&I, Health Boards Accepted

Link to recommendation 5a

Recommendation · source text
Develop and publish a national service specification for perinatal mental health pathways covering common and moderate to severe mental health needs, services for fathers/partners, and parent–infant relationships.
5b Addressed to: Health Boards Accepted

Link to recommendation 5b

Recommendation · source text
Health Boards should embed trauma-informed training for all perinatal staff and those involved in incident processes and work collaboratively with staff to understand wellbeing needs and coproduce effective, monitored support arrangements.
6a Addressed to: NHSWJCC, Health Boards Accepted

Link to recommendation 6a

Recommendation · source text
The NHS Wales Joint Commissioning Committee should urgently complete analysis and commissioning decisions on neonatal cot configuration, neonatal transport and transitional care capacity.
6b Addressed to: NHSWJCC, Health Boards Accepted

Link to recommendation 6b

Recommendation · source text
The Welsh Government should accelerate implementation of a national maternity bed and neonatal bed/cot locator with 24/7 availability, dedicated staffing, senior clinical oversight and a single point of access.
7a Addressed to: NHS P&I Accepted

Link to recommendation 7a

Recommendation · source text
A clear, accessible and publicly available Standard Operating Procedure for maternity and neonatal incident response should be published for Wales underpinned by family-centred, trauma-informed and restorative approaches.
7b Addressed to: Welsh Government, NHS P&I, Health Boards Accepted

Link to recommendation 7b

Recommendation · source text
A specialist sub-committee of the National Strategic Oversight Board should oversee Health Boards' delivery of the perinatal National Reportable Incident process, ensure timely, multidisciplinary and family-centred responses, and produce national thematic learning.
7c Addressed to: NHS P&I Accepted

Link to recommendation 7c

Recommendation · source text
A national perinatal incident repository to enable systematic learning from local and national reportable incidents.
8a Addressed to: Health Boards Accepted

Link to recommendation 8a

Recommendation · source text
Improve how women's, families' and communities' experiences and views are heard and acted on by optimising the implementation of the Perinatal Engagement Framework.
8b Addressed to: Health Boards Accepted

Link to recommendation 8b

Recommendation · source text
Improve how the experiences and views of staff are heard and acted upon by implementing meaningful involvement approaches that are co-produced with staff groups.
8c Addressed to: UK Government, Welsh Government Accepted

Link to recommendation 8c

Recommendation · source text
A programme of research on the costs and short, medium and long-term consequences of the current and emerging model of care.
8d Addressed to: Health Boards Accepted

Link to recommendation 8d

Recommendation · source text
Test and evaluate initiatives to reduce inequalities of experience and outcome, particularly relating to poverty and ethnicity, and share findings.
8e Addressed to: Welsh Government Accepted

Link to recommendation 8e

Recommendation · source text
Commission an evaluation of the impact and outcomes of the priorities recommended here.

Acceptance status

Per recommendation
Accepted
28

Total recommendations
28
About this data

Acceptance status records the published response to each recommendation. Acceptance does not establish that an action has been completed.

Independent health investigation reports and reviews commissioned by government or NHS England.

About this investigation

Source & metadata

Independent investigation report. Recommendations and any published response are extracted below.