Addressed to: the Trust
No Response Published
Link to recommendation 1
Recommendation · source text
As a result of reviewing current policies, it is recommended that the Trust develops a Policy that will clearly identify the steps to be taken when celebrities or “VIPs” attend the hospital, and to ensure they are accompanied at all times.
Addressed to: the organisation
No Response Published
Link to recommendation 2
Recommendation · source text
As a result of this investigation, we recommend that the organisation takes steps to develop the External Communications and Media Handling Guidelines into a policy which would cover specific information with regard to VIP visitors which will be based on best practice guidelines with immediate effect.
Addressed to: the Trust
No Response Published
Link to recommendation 3
Recommendation · source text
As a result of the investigation the Trusts guidelines on External Communications and Media Handling are to be reviewed and a Policy will be developed which will clearly identify the steps to be taken when dealing with celebrities or any other visiting individual. This will be undertaken by the Head of Communications and completed by October 2014.