Addressed to: Sue Ryder
No Response Published
Link to recommendation 1
Recommendation · source text
Reinforcement of the need for Sue Ryder to continue to operate rigorous safeguarding and vetting procedures for staff and volunteers across all directorates and incorporating this into the Internal Audit Plan for 2013/14.
Addressed to: Sue Ryder
No Response Published
Link to recommendation 2
Recommendation · source text
Reinforcement of the importance of supervised celebrity activity/support to ensure no uncontrolled access to vulnerable people is gained and to communicate this via the Hospice and Centre managers and Fundraising managers forums.
Addressed to: Sue Ryder
No Response Published
Link to recommendation 3
Recommendation · source text
To ensure that the ability to raise a concern or a complaint is well advertised at both a centre level and via our website and that Sue Ryder’s Complaints Policy reflects this change.