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Independent review into patient safety concerns and governance processes related to the North East Ambulance Service (NEAS): Published July 2023

North East and Yorkshire Published 01 Jul 2023

NHS England commissioned a limited scope independent review into patient safety concerns and governance processes related to the North East Ambulance Service. Chaired by Dame Marianne Griffiths DBE, the review considered the facts surrounding a number of individual cases, reviewed the processes surrounding coronial investigations and reviewed the seven previous investigations and reviews undertaken by the ambulance service to determine if they were sufficient to fully understand and resolve issu

Report PDF NHS England Source
Jump to 5 recommendations

Acceptance status

Per recommendation
No Response Published
5
Total recommendations
5
About this data

Acceptance status tracks whether the trust accepted or responded to each recommendation.

Independent health investigation reports and reviews commissioned by government or NHS England.

About this investigation

Source & metadata

Independent investigation report. Recommendations and any published response are extracted below.

Recommendations

5 total
1 NEAS No Response Published
Recommendation
Trust wide communication to be issued via Operational Alert identifying how to manually override a station gate. Supporting information to include invoking business continuity should a station gate fail to open.
1 NEAS No Response Published
Recommendation
Develop a new policy that is relevant for the service.
2 NEAS No Response Published
Recommendation
Information regarding how to manually override a station gate to be added to the Care Platform and included within 1-2-1 ride outs conducted by Clinical Team Leaders with staff members. Training to include both a demonstration and test exercise.
2 NEAS No Response Published
Recommendation
Develop guidance and a roll out plan to support implementation of said policy.
3 NEAS No Response Published
Recommendation
Information regarding how to manually override a station gate to be added to stations in a location that is deemed to be easily accessible and in the same place in every station, for example, in the garage, near the garage door.