Independent Quality Assurance Review Cornwall Partnership NHS Foundation Trust NHS Kernow Clinical Commissioning Group StEIS 2016/6113 Final Report March 2022

The Trust should continue to monitor DoC action plan progress at team level with oversight through reporting to the Quality Committee and Board.

The Trust should continue to undertake periodic audits to test the effectiveness of the new protocol for the CAT under the revised team structures.

The Trust should prioritise the roll-out of the revised record keeping approach through training, with continued monitoring of compliance through audits and performance reporting to highlight hotspots.

The CCG should ensure that the terms of reference for the various commissioner/provider forums in place for discussion of serious incidents and resultant action plans avoid duplication and provide clarity on the respective roles of each forum.

The Trust should continue to obtain periodic feedback from staff on the quality of their clinical supervision through team discussions and further audit/surveys, with reporting on findings to relevant governance forums.

The Trust should implement the roll-out of training for staff on accessible communication and recording needs in the clinical system and undertake further surveys and regular audit.

The Trust and CCG should ensure that delivery of the Therapy Strategy is monitored through routine performance reporting and contract mechanisms.