R1
Addressed to: The trust
No Response Published
Link to recommendation R1
Recommendation · source text
The trust should ensure that all calls to any out-of-hours phone services and helplines are risk assessed to see whether any immediate action needs to take place.
R2
Addressed to: The trust
No Response Published
Link to recommendation R2
Recommendation · source text
The outcome of the call should be recorded and shared with appropriate services in a timely manner.
R3
Addressed to: The trust and the GP practice
No Response Published
Link to recommendation R3
Recommendation · source text
The trust and the GP practice must ensure that all clinical staff carry out their responsibilities in line with local adult safeguarding policy and good practice guidance.