Independent investigation: Sharon Wall, Gloucester

The first concerns the importance of ensuring that staff at Montpellier have the opportunity to see this report and discuss, if they wish, any points arising from it. We will arrange an opportunity to do this.

The second recommendation is for the Trust to review the structure of the staffing arrangements to ensure that an appropriate balance of trained and untrained, senior and junior staff is available to deliver the best quality of safe care in … Read more The second recommendation is for the Trust to review the structure of the staffing arrangements to ensure that an appropriate balance of trained and untrained, senior and junior staff is available to deliver the best quality of safe care in what is a very challenging environment. We will follow this up in six months’ time. Show less

The third recommendation concerns the importance of maintaining awareness of risk, and of action to reduce the risk that staff are so affected by the process of investigation(s) that their mental health, commitment and quality of service delivery are potentially … Read more The third recommendation concerns the importance of maintaining awareness of risk, and of action to reduce the risk that staff are so affected by the process of investigation(s) that their mental health, commitment and quality of service delivery are potentially affected. We recommend that investigators should always be mindful of this, should ensure that effective communications are provided for staff about progress and any emerging outcomes, and liaise with the Trust staff to signpost staff on an individual and/or group basis for support as needed. Show less