Recommendation
The trust should have a clear process in place to locate and engage the families of any victim’s so they have the opportunity to be supported and involved in the trust internal investigation. As a minimum the trust should ensure …
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The trust should have a clear process in place to locate and engage the families of any victim’s so they have the opportunity to be supported and involved in the trust internal investigation. As a minimum the trust should ensure that the victim’s family:
are provided with and consulted on the terms of reference of the trust internal investigation;
know how they will be able to contribute to the process of investigation; and
are informed the findings of the trust investigation.
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Recommendation
The trust should ensure that a record is made of any information shared by family members/ carers with clinical staff so that the information can be taken into account in planning treatment and care.
Recommendation
Community teams should seek specialist advice as required in relation to treatment strategies when managing patients with a history of drug and/or alcohol abuse who do not engage with the service.
Recommendation
The clinicians should ensure they comply with the information sharing requirements of the trust Care coordination policy.