Recommendation · source text
The Trust must ensure that mechanisms are in place and used by staff to use preferred methods of communicating with patients, particularly when the preference is linked to a known disability.
Source · Investigations in the NHS
An independent investigation into the care and treatment of mental health service user Ben: Published February 2023
North West
Published 01 Feb 2023
Trust Mersey Care NHS Foundation Trust
Index summary
These are the Executive Summary report and a Lessons Learnt bulletin of the independent investigation report into the care and treatment of service user Ben. Executive Summary report Lessons Learned bulletin Ben was convicted of manslaughter in January 2019. At the time of the homicide Ben was receiving care and treatment provided by Mersey Care NHS Foundation Trust. These documents have also been published by:
Recommendations
Recommendation · source text
The Trust must ensure that risk assessments include all known risks and that they are completed in accordance with Trust policy.
Recommendation · source text
The Trust must develop and implement a structured process to monitor the implementation of action plans and ensure that robust evidence is available to demonstrate effective progress. The Trust must also take urgent action to address Recommendation 4 from the internal investigation report.
Acceptance status
No Response Published
3
Total recommendations
3