Source · Investigations in the NHS

An independent external quality assurance review of the internal investigation into the care and treatment of mental health service user A : Published May 2021

North West Published 01 May 2021 Trust North West Boroughs Healthcare NHS Foundation Trust

Index summary

An independent assurance review report into the care and treatment of mental health service user A This is the report of an independent assurance review of North West Boroughs’ internal investigation which considered the care and treatment of mental health service user A Mental health service user A was found guilty of manslaughter in May 2018. He was ordered by the court to be detained under Section 37/41 of the Mental Health Act (1983) to remain in the medium secure hospital. At the time of th

Recommendations

12 total
1 Addressed to: North West Boroughs Healthcare NHS Foundation Trust No Response Published

Link to recommendation 1

Recommendation · source text
A review of the current clinical system to determine whether risk assessments correlate previous historical risks from historical risk assessments. A quality peer review team will review the function of the recovery team focussing on specific areas in relation to; multidisciplinary team (MDT) working, the role and function of the CCO, training needs and quality of clinical documentation, relevant NICE guidance compliance and treatments. The quality peer review team will consist of a range of disciplines within the organisation who can provide a multi-disciplinary review of the role and function of the recovery team.
2 Addressed to: North West Boroughs Healthcare NHS Foundation Trust No Response Published

Link to recommendation 2

Recommendation · source text
Lack of clinical curiosity and understanding of the influences bias has on clinical judgement and assessment. A quality peer review team will review the function of the recovery team (as above).
3 Addressed to: North West Boroughs Healthcare NHS Foundation Trust No Response Published

Link to recommendation 3

Recommendation · source text
Record keeping gaps, delays, records created and amended after index offence, missed depot May/June, 28/30 June, risk assessment updated after index offence. Entries onto the electronic record at the time of booking psychiatric review appointments. A quality peer review team will review the function of the recovery team (as above).
4 Addressed to: North West Boroughs Healthcare NHS Foundation Trust No Response Published

Link to recommendation 4

Recommendation · source text
Records were created and amended after the index offence. The Trust will complete a forensic examination of records to determine what information was added or deleted after the index offence and consider requirement for inclusion in future audits. There should be a preliminary review with the care coordinator with regards to record keeping and to ascertain if there are any current issues with regards to their practice. Consideration should be given to whether or not this should involve a disciplinary process.
5 Addressed to: North West Boroughs Healthcare NHS Foundation Trust No Response Published

Link to recommendation 5

Recommendation · source text
Management supervision failed to identify record keeping failures and lack of essential professional curiosity. A quality peer review team will review the function of the recovery team (as above).
6 Addressed to: North West Boroughs Healthcare NHS Foundation Trust No Response Published

Link to recommendation 6

Recommendation · source text
It is not known if the psychiatrist was ever told service user A’s comments saying he would stab someone in the neck. A quality peer review team will review the function of the recovery team (as above).
7 Addressed to: North West Boroughs Healthcare NHS Foundation Trust, CCGs No Response Published

Link to recommendation 7

Recommendation · source text
The initial serious incident review was provided a significant period of time after the incident occurred and was not at the appropriate quality as expected. Confusion around the application of DoC. The Trust will continue with their serious incident improvement work, with a specific focus on DoC, role of FLO’s and quality of serious incident investigation reports with a clear mechanism for the management of complex serious incidents with the support from the CCG’s to ensure that all statutory obligations are met within a reasonable timeframe.
8 Addressed to: North West Boroughs Healthcare NHS Foundation Trust No Response Published

Link to recommendation 8

Recommendation · source text
Prolonged intervals between depot medications. A missed depot medication in May/June 2017 was not identified. Inappropriate actions following a seizure in a patient on depot medication. A quality peer review team will review the function of the recovery team (as above).
9 Addressed to: North West Boroughs Healthcare NHS Foundation Trust No Response Published

Link to recommendation 9

Recommendation · source text
There was a need for a greater understanding of the nature of service user A’s disorder. A quality peer review team will review the function of the recovery team (as above).
10 Addressed to: North West Boroughs Healthcare NHS Foundation Trust No Response Published

Link to recommendation 10

Recommendation · source text
Failure in the application of the DNA policy. A quality peer review team will review the function of the recovery team (as above).
11 Addressed to: North West Boroughs Healthcare NHS Foundation Trust, Making Space No Response Published

Link to recommendation 11

Recommendation · source text
Lack of formal liaisons with ‘Making Space’. Together with ‘Making Space’, agree a process of formal meetings to review cases where they are jointly providing care. The meetings should have a clear agenda and be documented within records. The contents of the meeting are to be recorded within the clinical notes.
12 Addressed to: North West Boroughs Healthcare NHS Foundation Trust No Response Published

Link to recommendation 12

Recommendation · source text
Significant changes occurred in the care delivered after the assertive outreach team was decommissioned. There was little recorded in records, and no discussions took place about service user A’s presenting risk. A quality peer review team will review the function of the recovery team (as above).

Acceptance status

Per recommendation
No Response Published
12

Total recommendations
12
About this data

Acceptance status records the published response to each recommendation. Acceptance does not establish that an action has been completed.

Independent health investigation reports and reviews commissioned by government or NHS England.

About this investigation

Source & metadata

Independent investigation report. Recommendations and any published response are extracted below.