Source · National Audit Office

The production and distribution of cash

Published: 18 Sep 2020 Recommendations: 6 Type: Value for Money NAO confirmed: 6 Department: HM Treasury

This report examines the role played by the public bodies involved in operating and overseeing the cash system.

Dept: HM Treasury Topics: Commercial and financial managementMoney and taxProcurement and contract management nao.org.uk →

Recommendations

6 items
5 accepted 1 partially accepted 6 implemented
Rec Recommendation Addressee Acceptance Implementation
1
HM Treasury should set out more clearly the specific outcomes it wants the cash system to deliver for consumers and small businesses and how this should be balanced against the costs of doing so. It should review and where necessary amend the roles and responsibilities of participants in the cash system to ensure that individual responsibilities will, in aggregate, deliver the overall outcome.
Ref Page 15, paragraph 29, point a · Implemented Q1 2022-23
HM Treasury Accepted Implemented ✓ NAO
2
HM Treasury should assign clear responsibility for bringing together and reporting information on how well the cash system overall is performing in meeting the government’s policy objectives. HM Treasury, working with the regulators, should develop a system for monitoring and reporting progress across the whole cash system. The system should include a better understanding of the impact of a changing cash system on: • different groups in society and on different parts of the country; and • businesses wishing to use cash and on trends in the acceptance of cash by businesses more generally.
Ref Page 15, paragraph 29, point b · Implemented Q1 2022-23
HM Treasury Accepted Implemented ✓ NAO
3
HM Treasury, working with the public bodies and learning lessons from recent experience during the COVID-19 emergency, should have a plan in place to take action if some groups become left behind as the cash system changes. The plan should include, for example, taking a more systematic approach to addressing some of the barriers that might lead to exclusion or detriment, raising awareness of the range of options for accessing cash and facilitating access to other payment methods.
Ref Page 15, paragraph 29, point c · Implemented Q1 2022-23
HM Treasury Accepted Implemented ✓ NAO
4
The Mint and the Bank should maximise opportunities to learn from each other’s experiences of cash production and work with the wider distribution system, for example working closely with industry, and making best use of available production capacity.
Ref Page 15, paragraph 29, point d · Implemented 12/2021
Bank of England Accepted Implemented ✓ NAO
5
The Bank, working with other public authorities, should improve its understanding of both the factors that are driving the increase in demand for notes, and also who is holding the approximately £50 billion worth of notes where there is currently a lack of information. This work might help inform wider policy, for example on tax evasion.
Ref Page 16, paragraph 29, point e · Implemented 12/2021
Bank of England Partially accepted Implemented ✓ NAO
6
The Bank should review its processes for deciding the appropriate level of contingency stocks and ensure that the factors weighed in reaching those judgements, along with the associated cost implications, are brought together and fully documented.
Ref Page 16, paragraph 29, point f · Implemented 12/2021
Bank of England Accepted Implemented ✓ NAO

Public Accounts Committee follow-up

1 report

The Public Accounts Committee examined this NAO report and published its own recommendations. The government responds to PAC recommendations via Treasury Minutes.

4 Dec 2020 Public Accounts C… Thirtieth Report - The production and distribution of cash — 10 recommendations · parliament.uk