Source · National Audit Office
The Medical Assessment of Incapacity and Disability Benefits
Published: 9 Mar 2001
Type: Value for Money
In a report to Parliament today, head of the NAO Sir John Bourn recognised that the outsourcing of the Department of Social Security’s medical assessment service had reduced costs and speeded up the turnaround of work. But the standard of medical assessments and the quality of service to benefit customers need to improve. The service […]