Source · National Audit Office

The financial resilience of DCMS-sponsored museums and galleries

Published: 9 Mar 2026 Recommendations: 7 Type: Value for Money Department: Department for Culture, Media & Sport

This National Audit Office report reviews how well the 15 DCMS-sponsored museums and galleries and DCMS have manages financial challenges.

Dept: Department for Culture, Media & Sport Topics: Arts and cultureCommercial and financial managementSociety and culture nao.org.uk →

Recommendations

7 items
Government response pending.

The NAO has not yet recorded a response to these recommendations. This report was published 9 March 2026.

Rec Recommendation Addressee Acceptance Implementation
1
DCMS should: as part of its review of KPIs, ensure that it is able to measure M&Gs? progress against each of its priority outcomes and that the measures provide a balance of cost, quality and delivery ? it should also use these KPIs to enable a clearer view of whether M&Gs are performing in line with its expectations
Ref Page 12, 22a
Department for Culture, Media and Sport Pending
2
DCMS should: identify a set of indicators of M&Gs? financial resilience, which it will monitor on a regular basis to identify potential early warning signs of financial difficulty, with accompanying plans for how it will use this information to prioritise its oversight and engagement with M&Gs that are most at risk ? its indicators should include a mix of financial measures, such as cash and reserve levels, and non-financial indicators, such as the timeliness of production of annual accounts for audit and leadership turnover in M&Gs? finance teams
Ref Page 12, 22b
Department for Culture, Media and Sport Pending
3
DCMS should: communicate to the M&Gs the factors it considers when deciding their annual funding allocations ? it should also encourage M&Gs to share information about their operating costs to enable comparison and benchmarking of key cost data between the M&Gs
Ref Page 12, 22c
Department for Culture, Media and Sport Pending
4
DCMS should: communicate a plan to the M&Gs setting out how it will support sharing of good practice and development of capacity to address cross-cutting challenges that are affecting M&Gs? financial resilience; this could include identifying, and potentially funding, one museum or gallery to pilot shareable solutions that can be disseminated across the sector ? current cross-cutting challenges include cyber threats, storage, digitisation of collections, insurance and shared services
Ref Page 13, 22d
Department for Culture, Media and Sport Pending
5
Museums and galleries should: take the opportunity provided by the current multi-year Spending Review period to establish financial plans that reflect the greater certainty over government funding provided and factor in uncertainty about other income streams due to wider economic factors ? these should include plans for managing a range of scenarios for income generation
Ref Page 13, 23a
Department for Culture, Media and Sport Pending
6
Museums and galleries should: agree collectively how they can capture data on key costs, such as staff, insurance, energy and security, on a consistent basis in order to facilitate more insightful comparisons between M&Gs
Ref Page 13, 23b
Department for Culture, Media and Sport Pending
7
Museums and galleries should: review whether their financial management capability is sufficient to manage future risks and seek to address any gaps they identify
Ref Page 13, 23c
Department for Culture, Media and Sport Pending

Public Accounts Committee follow-up

1 report

The Public Accounts Committee examined this NAO report and published its own recommendations. The government responds to PAC recommendations via Treasury Minutes.