National Audit Office

Regulating to protect consumers: Utilities, communications and financial services markets

This report assesses how well Ofwat, Ofgem, Ofcom and the FCA measure and report their performance in protecting consumer interests.

Published 20 Mar 2019 Value for Money

Topics: Business and industry, Commercial and regulation, Energy and environment, Money and tax, Performance management, Project and service delivery, Regulation

Recommendations

No recommendations are indexed here. The report itself may contain some: see the report on nao.org.uk, linked above.