Source · National Audit Office

Reducing the backlog in criminal courts

This report assesses the government’s plans for, and progress, in reducing the backlog in criminal courts.

Published: 22 Oct 2021 Recommendations: 9 Type: Value for Money NAO confirmed: 9 Department: Ministry of Justice
Dept: Ministry of Justice Topics: Courts, sentencing and tribunalsCrime, justice and law nao.org.uk →

Recommendations

9 items
8 accepted 1 partially accepted 9 implemented

Recommendation 1

Addressee: Ministry of Justice · Source location: Page 11, point a

The Ministry should:
a) agree with other criminal justice agencies a set of shared, published objectives for recovery in criminal courts that explicitly consider the implications for the rest of the criminal justice system. It should use these shared objectives to:

Response position: Accepted

Delivery: Implemented · 03/2022 · Confirmed by NAO

Recommendation 2

Addressee: Ministry of Justice · Source location: Page 11, point a, first bullet point

• align recovery funding, planning and reporting across criminal justice agencies; and

Response position: Accepted

Delivery: Implemented · 01/2024 · Confirmed by NAO

Recommendation 3

Addressee: Ministry of Justice · Source location: Page 11, point a, second bullet point

• set reasonable expectations around waiting times by case type, acknowledging the responsibility of the judiciary.

Response position: Accepted

Delivery: Implemented · 10/2022 · Confirmed by NAO

Recommendation 4

Addressee: Ministry of Justice · Source location: Page 11, point b

b) develop a shared understanding of the capacity and capability of other parts of the criminal justice system, including the CPS and the legal professions, to support recovery in criminal courts.

Response position: Accepted

Delivery: Implemented · 01/2024 · Confirmed by NAO

Recommendation 5

Addressee: Ministry of Justice · Source location: Page 12, point c

c) identify and obtain the data that it needs to understand the diversity of user experience, including for vulnerable users and ethnic minorities. It should use this to:

Response position: Partially accepted

Delivery: Implemented · 09/2024 · Confirmed by NAO

Recommendation 6

Addressee: Ministry of Justice · Source location: Page 12, point c first bullet point

• It should use [the diversity data] to: inform how it implements the criminal court recovery programme and all key initiatives in the criminal justice action plan and capture this in their
performance monitoring; and

Response position: Accepted

Delivery: Implemented · 09/2024 · Confirmed by NAO

Recommendation 7

Addressee: Ministry of Justice · Source location: Page 12, point c second bullet point

identify learning, particularly for aspects of the recovery programme that will endure through the court reform programme.

Response position: Accepted

Delivery: Implemented · 05/2024 · Confirmed by NAO

Recommendation 8

Addressee: Ministry of Justice · Source location: Page 12, point d first bullet point

d) support improvements in data it needs for recovery by:
• devising and implementing a plan to tackle the systemic barriers to collecting, using and sharing data effectively across the criminal justice system; and

Response position: Accepted

Delivery: Implemented · 03/2025 · Confirmed by NAO

Recommendation 9

Addressee: Ministry of Justice · Source location: Page 12, point d second bullet point

• strengthening its work with the judiciary and regional offices to capture local intelligence systematically and consistently.

Response position: Accepted

Delivery: Implemented · 07/2022 · Confirmed by NAO

Public Accounts Committee follow-up

1 report

The Public Accounts Committee examined this NAO report and published its own recommendations. The government responds to PAC recommendations via Treasury Minutes.