National Audit Office

Protecting consumers from scams, unfair trading and unsafe goods

The report examines the system protecting consumers from scams, unfair trading, and unsafe goods. BEIS has made progress since our 2011 review, but needs to do more, particularly in the context of the growth of e-commerce.

Published 15 Dec 2016 Value for Money Department for Business, Energy & Industrial Strategy

Topics: Business and industry, Regulation

Recommendations

No recommendations are indexed here. The report itself may contain some: see the report on nao.org.uk, linked above.