Recommendations 7
1 accepted. 7 implemented. 6 with no response position recorded.
Response: none recorded
· Delivery: implemented, 17.02.2026 (confirmed by the NAO)
Addressed to Department for Science, Innovation and Technology · Page 11, 18
Recommendation (the NAO's words)
a) Ofcom should manage the public?s expectations about the regime?s impact and Ofcom?s role during implementation to give confidence in the credibility of the new regime with the public, industry and others
Response: none recorded
· Delivery: implemented (confirmed by the NAO)
Addressed to Department for Science, Innovation and Technology · Page 11, 18
Recommendation (the NAO's words)
b) Ofcom should develop its plans to inform industry about its requirements, particularly ensuring its data requests are coordinated and proportionate, and establishing how it will collect feedback, in particular from smaller, non-categorised companies
Response: none recorded
· Delivery: implemented (confirmed by the NAO)
Addressed to Department for Science, Innovation and Technology · Page 12, 18
Recommendation (the NAO's words)
c) Ofcom should establish how it will manage the financial risks presented by the additional year of set-up and increased staffing need; as it does so, it should report transparently on its set-up costs through its normal reporting mechanisms, including its annual report and accounts
Response: none recorded
· Delivery: implemented, 17.02.2026 (confirmed by the NAO)
Addressed to Department for Science, Innovation and Technology · Page 12, 18
Recommendation (the NAO's words)
d) Ofcom should clarify its overall approach to long-term financial management, including the scope of its financial modelling and its assumptions about the future costs and funding of the regime.
Response: none recorded
· Delivery: implemented, 17.02.2026 (confirmed by the NAO)
Addressed to Department for Science, Innovation and Technology · Page 12, 18
Recommendation (the NAO's words)
e) Ofcom should identify how it will reach the capability and capacity it needs and keep this relevant and up to date so that it is equipped to keep abreast of technology developments, the development of new online services and platforms, and changes to user behaviour as the regime is implemented and becomes operational.
Response: none recorded
· Delivery: implemented (confirmed by the NAO)
Addressed to Department for Science, Innovation and Technology · Page 12, 18
Recommendation (the NAO's words)
f) DSIT should work with Ofcom to identify how the data Ofcom plans to collect as part of its evaluation activities will support DSIT?s own evaluation of the effectiveness of the regime and the achievement of its policy objectives.
Response: Accepted
· Delivery: implemented, 17.02.2026 (confirmed by the NAO)
Addressed to Department for Science, Innovation and Technology · Page 12, 18
Recommendation (the NAO's words)
g) Ofcom should ensure that its processes for collecting data from service providers and its generation of automated information about these are providing it with data of sufficient quality to inform its regulatory duties and enable it to adapt its approach if the data show it is not achieving its aims