Measuring Up: How good are the Government’s data systems for monitoring performance against Public Service Agreements? Fifth Validation Compendium Report reviewing data systems underpinning 2008-11 Public Service Agreements

Despite a small improvement in the quality of the data systems used by government departments to monitor their progress against their Public Service Agreements (PSAs), there are still many areas for improvement – with 11 per cent of systems rated red, according to a report by the National Audit Office. Good quality data systems enable […]