Source · National Audit Office
Investigation into errors in Employment and Support Allowance
Published: 21 Mar 2018
Type: Value for Money
Department: Department for Work and Pensions
This investigation covers a single, major cause of underpayment error in ESA. This error relates to people whose existing benefit claim was converted to ESA and who were entitled to income-related ESA but were only awarded contribution-based ESA.
Public Accounts Committee follow-up
The Public Accounts Committee examined this NAO report and published its own recommendations. The government responds to PAC recommendations via Treasury Minutes.