National Audit Office
Investigation into errors in Employment and Support Allowance
This investigation covers a single, major cause of underpayment error in ESA. This error relates to people whose existing benefit claim was converted to ESA and who were entitled to income-related ESA but were only awarded contribution-based ESA.
Published 21 Mar 2018
Value for Money
Department for Work and Pensions
Topics: Fraud and error, Money and tax, Work, welfare and pensions
Recommendations
No recommendations are indexed here. The report itself may contain some: see the report on nao.org.uk, linked above.
Public Accounts Committee follow-up 1 report
The Public Accounts Committee examined this NAO report and made its own recommendations. The government replies to those in Treasury Minutes.