Addressee: Home Office · Source location: Page 12, 18a
In the next six months, work with the Migration Advisory Committee,
Skills England, the Industrial Strategy Council and Labour Market Advisory
Board to establish an agreed methodological approach to better understand
the role that immigration can play in addressing skills shortages across
different sectors of the labour market. This should identify the data that are
needed, how they will be collected, processed and brought together, and how
the insights will be used to inform future changes to visa entry requirements
so they are based on a thorough understanding of the potential impacts on
labour markets and the risks posed by exploitation.
Response position:
Accepted
Delivery:
Implemented
· 31/01/2026
· Confirmed by NAO
Addressee: Home Office · Source location: Page 12, 18c
Improve efficiency and customer service by using an analysis of its existing management information on operational performance, including from customer surveys, contacts, complaints and appeals, to produce a service improvement plan that identifies service issues, actions to resolve them, and creates a new dashboard to provide a more complete view of service quality from a customer perspective ? this might include devising a way to improve how customers are kept informed throughout the application process
Response position:
Accepted
Delivery:
Implemented
· 15/12/2025
· Confirmed by NAO
Addressee: Home Office · Source location: Page 12, 18b(2)
Improve its understanding of the extent to which the Skilled Worker visa route is meeting its objectives by: complete an assessment of what happens to people at the end of their visa
period by the end of 2025, five years after the route was introduced
Response position:
Accepted
Delivery:
Implemented
· 15/12/2025
· Confirmed by NAO
Addressee: Home Office · Source location: Page 12, 18b(3)
Improve its understanding of the extent to which the Skilled Worker visa route is meeting its objectives by: identify the data it needs ? including from other departments ? to allow
it to better understand how the route is being used on an ongoing basis
Response position:
Accepted
Delivery:
Implemented
· 04/2026
· Confirmed by NAO
Addressee: Home Office · Source location: Page 12, 18b(1)
Improve its understanding of the extent to which the Skilled Worker visa route is meeting its objectives by: completing and publishing its evaluation of the Skilled Worker visa route within the next three months;
Response position:
Accepted
Delivery:
Implemented
· 09/2025
· Confirmed by NAO
Addressee: Home Office · Source location: Page 12, 18d(1)
Strengthen its approach to tackling non-compliance with visa conditions and potential labour market abuses by: explicitly evaluating non-compliance risks when considering any expansion of the Skilled Worker visa route to include new occupations
Response position:
Accepted
Delivery:
Implemented
· 15/12/2025
· Confirmed by NAO
Addressee: Home Office · Source location: Page 13, 18d(2)
Strengthen its approach to tackling non-compliance with visa conditions and potential labour market abuses by: reviewing sector-specific risk assessments every six months to develop and refresh its understanding of evolving non-compliance risks
Response position:
Accepted
Delivery:
Implemented
· 15/12/2025
· Confirmed by NAO
Addressee: Home Office · Source location: Page 13, 18d(3)
Strengthen its approach to tackling non-compliance with visa conditions and potential labour market abuses by: evaluating the effectiveness of different types of compliance interventions
Response position:
Accepted
Delivery:
Implemented
· 15/12/2025
· Confirmed by NAO
Addressee: Home Office · Source location: Page 13, 18e(1)
Before the end of 2025, work with relevant government agencies and stakeholders to establish new working arrangements to develop a more effective joined-up approach to tackling exploitation of visa holders. Specifically, these should: identify ways to improve communication with overseas applicants to ensure that they have the necessary information on and support with the Skilled Worker visa route
Response position:
Accepted
Delivery:
Implemented
· 15/12/2025
· Confirmed by NAO
Addressee: Home Office · Source location: Page 13, 18e(2)
Before the end of 2025, work with relevant government agencies and stakeholders to establish new working arrangements to develop a more effective joined-up approach to tackling exploitation of visa holders. Specifically, these should: review data-sharing arrangements with local authorities and HM Revenue & Customs to identify the refinements necessary to improve its ability to identify potential labour market abuses and improve safeguarding for people whose status is jeopardised by the cancellation of sponsor licences
Response position:
Accepted
Delivery:
Implemented
· 04/2026
· Confirmed by NAO
Addressee: Home Office · Source location: Page 13, 18e(3)
Before the end of 2025, work with relevant government agencies and stakeholders to establish new working arrangements to develop a more effective joined-up approach to tackling exploitation of visa holders. Specifically, these should: establish ways of working with the Fair Work Agency to improve labour market standards for migrants on Skilled Worker visas
Response position:
Accepted
Delivery:
In progress
· 03/2027
· Confirmed by NAO