Source · National Audit Office
HM Revenue & Customs: Managing variations in workload
Published: 15 May 2009
Type: Value for Money
HM Revenue & Customs faces large peaks in its workload but, by introducing different filing deadlines for paper and online Income Tax Self Assessment returns, it has smoothed some of those peaks. A National Audit Office report today found that, in 2007-08, HMRC received more than a quarter of the 4 million Tax Credit renewals […]